RELIABLE NETWORKS ELIMINATE COSTLY DELAYS

From Wenatchee to Winthrop, from Royal City to Oroville, Genext has helped to connect North Central Regional Libraries to their new, recently configured central database. The new database catalogs the inventory of the regions twenty-six locations and allows resources to be delivered on demand.

This is quite an accomplishment for Barbara Partridge at the NCRL who has worked diligently for several months to implement this new and complex upgrade. We're honored to have had the opportunity to work with such a resourceful Network Administrator--one who uses today's technology and demonstrates the capability of area fiber networks and advanced information services.

Genext provided networking and plant cabling services and acted as the project managers coordinating electrical construction, telephone, data and switching needs. Genext also delivered Internet connectivity via Fiber Optic Services in both Grant and Chelan Counties.

GET CONNECTED, GET SECURE, GET SMART

Genext is blowing through tens-of-thousands of feet of wire and pallets of equipment as we continue to wire area homes for today's technology. We continue to receive requests for wiring and system solutions and we strive to provide direct attention to each of our clients needs.

In response to this years high-demand for a quality job, done right the first time; we've added an additional service truck, streamlined our contractor pricing and are nearing completion of ouronline configurator and home technology catalog.

Read All About Home Wiring (click here). If you are building or re-modeling, contact Devin by email or give us a call: 884.7791, 761.7791, 225.7791.

SECURING THE FUTURE OF OUR COMMUNITY

We're pleased to announce a new alliance with the American Red Cross of North Central Washington. Genext, together with area Fire Departments and the Regions Red Cross Chapter, have prepared a joint marketing arrangement to market Life Safety Educational Tools for school-aged children throughout Chelan, Douglas and Grant Counties.

Through Genext's affiliation with GE-Security Pro, we've negotiated discounts on Herbie The Hydrant, a Fire & Life Safety Educational Toy. Herbie is used to teach children about the dangers of Fire, Flood, Cold Weather, Earthquakes and other Natural Disasters. In addition, Herbie sits aside the child's bed to be used as a nightlight, clock and emergency flashlight.

Herbie The Hydrant retails for $49.95, however, through Genext and the Red Cross they are available for just $40.00. In addition, 100% of the proceeds go to support Red Cross Relief Efforts right here in Chelan, Douglas and Grant Counties.

Be watching for an all new website and online catalog in the weeks to come. In the meantime, for more information contact us by email, or give us a call.

OUR FOCUS

At Genext, we've long maintained that the investments made in our customers' best interests, these are our greatest asset. Our heartfelt commitment and sole dedication is to your satisfaction. Thank you for the opportunity to service your security and technology needs.

Respectfully,

Drew Zabrocki
President

AFFORDABLE HIGH-CLASS LIVING AT DESERT CANYON

Genext is pleased to welcome Great Links Resort to the valley. Over the past several months, we've been working with the General and Electrical Contractors to install a Fire & Life Safety, Sprinkler Monitoring and Elevator Recall System for a three-story condominium complex in Orondo, WA.

The facility includes two and three bedroom suites and is nestled a top the driving range on Desert Canyon Boulevard. For more information about the facility, contact Coron at Great Links Resort at 509.784.1234.

WALGREENS OPENING IN WENATCHEE

Genext also welcomes Walgreen's to Wenatchee (Miller and Springwater). We worked together with Beckstead Electric, Inc., local Electrical Inspectors and the City of Wenatchee Fire Department to insure that Fire and Life Safety Systems meet applicable code and that Communications with the Monitoring Facility functioned prior to store occupancy.

In addition to Fire and Life Safety Solutions, Genext also worked with Electricians to obtain data and communication cables, as well as provide terminations for surveillance (CCTV) cameras.

AMERICAN RED CROSS FEATURE

The American Red Cross helps people in need … free of charge … every single day! Your contribution means a great deal to the organization, but even more to the families who rely on the Red Cross to help them through difficult times in their lives.

With ongoing support, they will keep America strong through vital programs like: Disaster Relief Services, Family Emergency Services, Domestic Preparedness for Bioterrorism, Critical Lifesaving Services, and 24-hour Military Assistance.

The Red Cross is not a government agency; they must rely on the generosity of the American public. With your ongoing support, they will continue to be there providing people in crisis … relief for today and hope for tomorrow.

Make a difference today and make a donation online at www.redcross.org. Every little bit helps.

As we continue to streamline operations and expand our staff to provide the highest level of customer service, we find new ways to become more efficient and insure responsive service to our customers' needs.

While Genext receives very few requests to suspend or cancel services, it is important that we process those requests consistently and in accordance with our Use and Billing Policies.

To this effect we have modified our cancellation policy, located within our Internet Acceptable Use Policy.

Effective June 20th, 2004, customers may suspend or cancel their Genext Services (in accordance with Contract Terms) by Telephone Only. No cancellation requests will be accepted via voice, electronic or standard mail.

Please review the modifications (highlighted in red) and contact us directly for further information or clarification. We aim to provide the highest level of service at the most affordable price; these modifications allow a more efficient operation and insure accurate and timely response to customer requests.