www.genext.net
509.884.7791
509.761.7791
509.225.7791
866.588.6329

125 SE McGee Street
East Wenatchee, WA

PO Box 5389
Wenatchee, WA 98807-5389


Services Guide:


From the Desk of the President...

As the last days of October pass, cool evenings begin to replace our sun-filled days…remembrance that the weeks to follow will lead us deep into the winter months.

As we transition into the fall season, we would like to provide a friendly reminder that it is time to think about winterizing your pipes, yard equipment and sprinklers again. It's easy to get caught up in the mix of day to day life, but it's important that we all slow down just a bit--this is the time of year when roads are icy in those cool, frosty mornings and darker hours make it difficult to see kids walking down the street. Be safe and use caution…winter is soon approaching.

INTERNET SECURITY & NEW BROADBAND TECHNOLOGY

"...Left unchecked, the problem worsens - unexplained comings and goings, schizophrenic behavior, abusive language, and complete failure to communicate. What's worse is the behavior seemed to change overnight!" (Read Article at Bottom of Page) This month we have a few guest contributors to the Newsletter; Lorn Conner, VP of Networks writes about a serious illness facing families and friends in our community.

Also, Nate Jennings, our General Manager, writes about wireless broadband technologies in Chelan County. (Read the articles below)

REMOTE CONTROLLED HOME

Genext has brought about yet another high-tech home project in Chelan. Read the article below about our advanced home systems including Audio / Video, Theatre, House Sound, Security, Highspeed Networks and Remote Control.

GENEXT TV COMING SOON

Chelan County, WA: Genext TV to launch crystal-clear picture and sound over a superior fiber optic network...making our "up time" among the industry's highest. Our service is weather proof, and there's no need for a clearing on the Southwest side of your yard for our signal to get through.

The biggest benefit of being a Genext customer is exceptional customer service. If you have a question or need assistance, you can pick up the phone and call us. We're right here in the area, ready to help you get the most from your Genext TV service.

With dozens of channels on Genext TV Basic, Basic+, and Expanded Basic, you can enjoy your choice of sports and entertainment, breaking news stories and in-depth reports, educational programs and your favorite local shows.

When you subscribe to Genext TV Expanded Basic, you receive a selection of the most popular networks on television - from ESPN, CNN, USA, to National Geographic, The History Channel and Comedy Central - and many more.

Genext TV Services will be available December 1st, 2005 for all Chelan County Fiber Optic Customers. Click here to sample the channel line up (subject to revision) or call our friendly and knowledgeable support staff to get your name on the list.

Genext, LLC is  your local GE Security Pro Authorized Dealer -- Click to visit GE-SecurityPro.COM        Suft 5X Faster, Stop Pop-Ups, Protect Your Privacy -- CLICK For a FREE 7-Day Test Drive          Genext is a Certified Networks Service Provider, CLICK to sign up for Fiber Optic Service



Broadband Service Areas in Lake Wenatchee By: Nathan Jennings

The Chelan PUD has implemented networks that will use wireless technologies to deliver broadband Internet service to the outlying areas of Chelan County. The system is non-line-of-sight, 900MHz, that allows download speeds of 256-512Kbps (kilobits per second).

Wireless is offered in the Plain and Kahler Glen area for $35/Month. There are two types of installations, one uses an outside antenna that will face the ridge, the other uses an inside antenna that is mounted on a window facing the ridge. Contact Andy Fadich or Manuel Ramirez at our office for more information on pricing and scheduling.

Learn more about Broadband Technology on our Website or contact customer service group.

Welcome Carl Melby To Genext Systems

Recently, Mr. Carl Melby of Wenatchee accepted a position with Genext Systems. Carl is a seasoned and well versed Electrician with over a decade of industry experience. Mr. Melby is what is considered a “Master Electrician” by the State of Washington. This means he holds both an 01 Electrical Journeyman License and an Electrical Administrator License. While Genext is already licensed through an 06 Master Electrician, the years of experience and in-depth knowledge of electricity and electrical code further drives the capability of our Systems Group.

Mr. Melby makes his home with his family in the Wenatchee Valley and enjoys outdoor activities, spending time with his wife and children as well as working with the latest in digital technologies. Welcome aboard Carl!

Featured Articles

INTERNET SECURITY BY: Lorn Conner

They say the first step to recovery is admitting that you have a problem. At first, it may be easy to dismiss - after all, nobody is perfect.

But left unchecked, the problem worsens - unexplained comings and goings, schizophrenic behavior, abusive language, and complete failure to communicate. What's worse is the behavior seemed to change overnight!

If a computer you know begins to display these symptoms:
  • Random website launches without user interaction, or launching unrelated websites from a Web Search
  • Unexplained spikes in data transfer rates, or suddenly constricted bandwidth
  • Error messages such as "This program has performed an illegal operation and will be shut down", or "This page can not be displayed" when you know that you are connected to the internet
  • Inability to navigate to any site on the internet, or to check your email
You may have a virus or spyware problem. Taken individually, any of these problems could have an innocuous explanation - but together, they usually point to a larger cause, particularly if you have recently installed new software on your computer.

This article provides links to unsupported software that may help you diagnose or correct the problem.

These links are provided as-is, and use of the software at these links is at your own risk. Genext will not provide support for use of the software included in this article.


LAVASOFT AD-AWARE SE

Lavasoft Ad-Aware SE is the industries leading free spyware detection and removal tool. Lavasoft regularly updates the spyware definition file, so it pays to scan weekly for updates to the software.

After you have installed and updated the software, simply hit the "Scan Now" button. Ad-Aware will scan your computer for known pieces of spyware or malware. When the scan is completed, you will be presented with a list of critical issues which Ad-Aware can attempt to correct. Simply select the objects you wish to have Ad-Aware attempt to correct, and click the "Next Button." With luck, malicious software which has degraded your Internet surfing experience will be removed!

SPYBOT SEARCH AND DESTROY

Spybot Search and Destroy is the 2nd leading free spyware detection and removal tool that I recommend. If Ad-Aware can't find your problem, Spybot Search and Destroy just may have the goods.

Like Ad-Aware, Spybot Search and Destroy is regularly updated with new spyware definitions, and is free to download.

Simply install the software, and go through the initial steps of backing up your registry, applying updates to the software, and performing the initial scan. Once Spybot has finished scanning the drive, you can choose to try to remove any malicious software that it finds.

HOUSE CALL ANTI-VIRUS

Housecall is a free online virus scanner, the web based version of Trend Micros' popular PC-Cillan antivirus suite. To scan your computer for viruses, go to http://housecall.antivirus.com and click on the "Scan Now - It's Free!" link.

When the Active-X installation window appears on your screen, click "Yes" to install the virus pattern and definition file. This will likely take some time - be patient!

Once the software is downloaded, you will be presented with a checklist of drives to scan for viruses. Select all of the drives and hit the "Scan" button to the right. The antivirus software will scan your drive for viruses, and attempt to remove any that it finds.

Remote Controlled Home – Experience the Difference

Last year, Genext began construction on an integrated home system for a client's vacation home in Chelan, WA. The project started with a solid foundation: Genext's Smart Cabling System. Our wiring solution connected all rooms with outside services and also offers expandability. During construction, our client put much consideration on “installing the right wires in the walls”…his investment paid off.

Genext recently completed the installation of Home Sound and Theatre Systems as well as connection of the homes security, heating, cooling and lighting controls to the Internet.

Music is now enjoyed throughout the home. The speakers disappear into the walls and ceilings and offer exceptional sound reproduction without unsightly wires and boxes. The volume controls blend into the walls and offer complete control over the music sources from any room in the home.

With a growing family, our client optioned for a dedicated theatre room complete with the Genext provided 60” DLP Monitor, Marantz® AVR 7400 Theatre Receiver, DVD Player and Digital Satellite Receiver.

Genext completed fine tuning on the PolkAudio®surround system ensuring enough connections for the kids' video games, as well as high-performance Phoenix Gold® Optical, Component and DVI Cables for the ultimate theatre experience.

All equipment is easy to use and fully secured as the family travels back and forth between their new home and the coast. With remote control over security, cameras, thermostats and lighting, their investment is secure, they're in control and aware of activity in and around their new year-round get away.

For more information about Genext's Suite of Home Systems, contact us today.

SAVE MONEY WITH ABUS® HOME AUDIO

A-BUS is a revolutionary technology that makes traditional home audio systems obsolete.

Using standard CAT-5 wire, Genext's A-BUS systems transmit power, stereo audio, status, as well as infrared control right to your fingertips. Ask about our broad range of speakers.  Indoor, Outdoor, Theatre, In-wall, Rock Speakers and More...

MUSIC AS YOU WANT IT

Genext Home Sound Systems can distribute multiple Audio/Video sources to every room in your home simultaneously.

Many systems include features such as:
  • Remote control from every room
  • Interchangeable Keypads for maximum performance and cost savings
  • Paging and doorbell support
  • Advanced built in inferred (IR) remote control learning
Premium equipment combined with our knowledge and expertise dramatically reduce installation time and guarantee a quality job; done right the first time.

For more information about Genext's Home Sound Systems, call our offices and ask for Devin.

        
   
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